MyChart allows you to review parts of your health information after your visit. Instead of relying only on memory or printed paperwork, you can log in to see documented details from your care team.

Through MyChart, you may be able to:

• Review visit summaries.
• View lab and test results.
• See medication lists.
• Track past appointments.
• Access referral details.

Information becomes available after it has been finalized and documented by your care team.

Why This Matters for You: Access to your health information helps reinforce important instructions. It allows you to revisit details whenever you need clarification.

MyChart supports secure messaging between you and your care team for non-urgent questions. It provides a written way to communicate about your care between appointments.

You may use MyChart messaging to:

• Ask follow-up questions from your last visit.
• Clarify medication instructions.
• Provide updates about symptoms.
• Check on referral status.

For urgent concerns or emergencies, always call your health center or seek immediate care.

Why This Matters for You: Written communication reduces misunderstandings. It also creates a clear record of conversations about your care.

MyChart can help you stay organized with upcoming visits. Depending on availability, you may be able to manage appointment details directly within your account.

Through MyChart, you may:

• Confirm scheduled appointments.
• Review upcoming appointment details.
• Request appointment times.
• Receive appointment reminders.

You may also receive reminders through MyChart. Appointment features may vary by service.

Why This Matters for You: Appointment visibility helps prevent missed visits. It makes scheduling and planning easier.

MyChart may allow you to request refills for certain medications. This feature is designed for routine refill needs and may not apply to all prescriptions.

If available, you may be able to:

• Submit refill requests.
• Review medication history.
• Check prescription status.

For urgent medication needs, contact your health center directly.

Why This Matters for You: Digital refill requests can save time. Knowing when to call helps prevent delays in medication access.

Activation allows you to fully access the features MyChart offers. Without activation, you will not be able to view digital summaries or results.

You can active your MyChart account using an activation code provided by Peak Vista.

Step 1 - Receive an activation code

You may receive a code from the following sources:

• During your appointment.
• In an enrollment letter.
• In an email or text message.
• On your visit summary paperwork(opens in a new tab)

Step 2 - Go to the MyChart activation page

Click the below and enter your activation code.


Step 3 - Verify your identity

Once you enter your activation code, you may be asked to provide your date of birth, zip code, social security number. This will help the MyChart system verify your identity.

Step 4 - Create your login

You will choose:

• A unique username.
• A password.
• Security questions.

Once complete, you can log in to access your health information. Once you download the mobile MyChart app, select your organization (“Peak Vista Community Health Centers”) and log in with your new credentials.

Why This Matters for You: Setting up MyChart allows you to view visit summaries, check test results, manage appointments, and send secure messages to your care team.

Staff may invite you to activate MyChart during times when assistance is readily available. These moments are chosen to make the process easier and more convenient.

You may be asked to activate:

• At appointment check-in.
• During your visit with your provider.
• When reviewing follow-up instructions.
• When scheduling additional appointments.

Activation during your visit ensures help is available if needed.

Why This Matters for You: Completing activation with staff support reduces frustration. It ensures your account is set up correctly from the start.

If you need help activating your account, assistance is available. Staff can guide you through the process step by step.

You can get help by:

• Asking front desk staff during check-in.
• Requesting assistance from your care team.
• Using the password reset feature online.
• Contacting your health center for technical support.

Support is available whether you are activating for the first time or resetting your access.

Why This Matters for You: Help is available if you encounter challenges. Support ensures you can use MyChart confidently and securely.

MyChart uses secure, encrypted connections to protect your information. Access to your record is restricted and monitored.

Security safeguards include:

• Encrypted login and data transmission.
• Password protection.
• Monitoring of account access.
• Limited access based on staff roles.

These protections apply whether you access MyChart on a computer or mobile device.

Why This Matters for You: Security safeguards protect confidentiality. Monitoring helps prevent unauthorized access.

Only authorized care team members involved in your treatment can access your medical record. Access is limited based on role and responsibility.

Your information is not publicly accessible and cannot be viewed by unrelated staff.

Access is granted to:

• Providers directly involved in your care.
• Nurses and medical assistants.
• Authorized care coordinators.

All access is tracked and monitored.

Why This Matters for You: Limited access protects your privacy. It ensures your information is used only for your care.

If you notice information in your record that appears incorrect, you can request a review. Accurate documentation is important for safe care.

To request corrections:

• Contact your health center(opens in a new tab) directly
• Send a secure message through MyChart.
• Provide updated documentation if requested.

Your care team will review the request and respond.

Why This Matters for You: Accurate records protect your safety. Addressing errors early prevents long-term documentation problems.

You can access MyChart through a mobile app on your smartphone or tablet.

The mobile app allows you to:

• View test results.
• Message your care team.
• Manage appointments.
• Access visit summaries.

Using the link below, download the MyChart mobile app from the Apple App Store or Google Play. Once you've downloaded the mobile app, log in using your MyChart username and password.