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In case of a medical emergency, please call 911.
For non-urgent medical needs, you can speak with one of our registered nurses by calling our Customer Service Center at (719) 632 - 5700.

You can also contact the Customer Service Center at this number with any questions about your Health Account or to get general assistance.

Know Your Rights: Your Privacy, Your Safety, Your Care

Misinformation can be harmful. This is especially true when it prevents you or your family from getting the health care you need.

Your health is our priority. Changes to federal care programs and immigration policies can cause stress and confusion. This can often keep people from getting the care they need. You deserve care that is safe, respectful, and based on trust. Everyone should know:

  • Their rights. 
  • How their patient privacy is protected. 
  • What to do if approached by immigration authorities.

Patient Privacy and HIPAA Protections

Your privacy is protected by law.
Peak Vista follows HIPAA regulations(opens in a new tab). This means:

  • We do not share your information without your consent.
  • It is our job to protect your medical records and health data.
  • We will never report patients to immigration authorities unless legally required.

All patients should feel safe and respected when looking for care.

Downloadable Resources

These helpful resources offer more guidance about your rights and your ability to access care safely:

Trusted Resources

Immigration policies can be confusing. They may change often. We recommend these resources to make sure you receive the most accurate information. These organizations provide:

  • Guidance. 
  • Know Your Rights materials. 
  • Community support.

Click the links to access these resources:

We Are Here for You

Peak Vista is a safe place for all.

If you have questions about your rights, your privacy, or how to access health care, we are here to support you. Please speak with a staff member at your next visit. We are here to help in the language you feel most comfortable using.