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Coverage, Cost & Enrollment Support

Enrollment Services

Get help understanding health coverage, payment options, and programs that may make care more affordable.

Peak Vista Enrollment Services can help with Medicaid, CHP+, the Sliding Fee Scale Discount Program, and other enrollment needs. Review the steps below before you schedule or visit so you know what to bring and where to go.

Start Here

Follow These Steps to Get Enrollment Help

Taking these steps in order can help you arrive prepared and make better use of your time with Enrollment Services.

1

Know What We Can Help With

Learn which coverage, enrollment, and payment needs Enrollment Services supports.

Go to Step 1 ↓
2

Prepare Required Documents

Gather the information and documents that apply to your situation.

Go to Step 2 ↓
3

Find a Location

Review current Enrollment Services locations and access information.

Go to Step 3 ↓
4

Book Once Prepared

Once you are prepared, follow the MyChart steps to fully schedule your appointment.

Go to Step 4 ↓
1
Understand Your Options

What Can Enrollment Services Help With?

Enrollment Services can help you understand coverage, payment programs, and other steps that may help you access care.

Medicaid & CHP+

Get help with applications, coverage questions, updates, and enrollment steps related to Medicaid and CHP+.

 Learn About Insurance & Medicaid → (opens in a new tab)

Sliding Fee Scale Discount Program

Learn about discounts that may lower what you pay for Peak Vista services based on household size and income.

 Explore the Sliding Fee Program & Get Answers to Questions → (opens in a new tab)

Enrollment & Coverage Support

Get help with enrollment questions, coverage changes, and next steps for you or your family.

 Information for New Patients → (opens in a new tab)
2
Prepare Before You Go

What Should I Bring?

Bring the information and documents that apply to you. Having the right information helps Enrollment Services use your visit to complete as much of your request as possible.

Save Time — Come Prepared for Your Visit

If you are missing documents needed for your situation, Enrollment Services may not be able to finish your request during your visit.

Bring These Items if They Apply to You

  • Names and birthdates for members of your household or family
  • Photo ID, such as a driver's license or school ID
  • Proof of income, such as a pay stub or tax form
  • Your current address and phone number
  • Any insurance cards you have
  • Social Security or immigration documents, if you have them

What About Forms?

You will complete the needed forms during your Enrollment Services visit. Staff will guide you through the process.

3
Find Enrollment Services

Where Can I Get Enrollment Help?

Review the location information below before you visit. Bring the documents listed above with you.

Colorado Springs

Academy Campus

3207 N. Academy Blvd., Suite 1500
Colorado Springs, CO 80917

Hours

8:00 a.m. – 5:00 p.m.

Access

Appointments are strongly encouraged. Walk-ins are welcome, but will be seen if time allows.

 View Academy Campus (opens in a new tab)
Colorado Springs

International Circle

2828 International Circle, Suite 120
Colorado Springs, CO 80910

Hours

8:00 a.m. – 5:00 p.m.

Access

Appointments are strongly encouraged. Walk-ins are welcome, but will be seen if time allows.

Fountain

Fountain

350 Lyckman Dr.
Fountain, CO 80817

Hours

8:00 a.m. – 5:00 p.m.

Access

Appointments are strongly encouraged. Walk-ins are welcome, but will be seen if time allows.

Colorado Springs

Union Campus

225 S. Union Blvd.
Colorado Springs, CO 80910

Hours

8:00 a.m. – 5:00 p.m.

Access

Appointments are strongly encouraged. Walk-ins are welcome, but will be seen if time allows.

4
Ready for the Next Step?

Schedule After You Are Prepared

Once you have gathered all required documents and know where you want to go, schedule an Enrollment Services appointment through MyChart. You do not need to have a MyChart account created.

Before You Open MyChart

Choosing a date and time does not finish scheduling your appointment. MyChart will show your appointment information before the appointment is fully scheduled. Keep going until MyChart confirms that your appointment has been scheduled.

Using another language? Some Peak Vista appointment names may still appear in English, even when MyChart is showing another language. The guide below explains what to choose and how to finish the process.

How to Complete Your Enrollment Appointment

Follow all of the steps below. Do not close MyChart after choosing a date and time. Your appointment is not scheduled until you finish the full process.

1

Choose the Type of Appointment You Need

MyChart will ask what type of Enrollment Services appointment you are looking for.

If the Appointment Names Stay in English
Medicaid Application Choose this if you need help applying for Medicaid.
Sliding Fee Application Choose this if you need help applying for Peak Vista's Sliding Fee Scale Discount Program.
2

Choose an Available Date and Time

Select the location, date, and appointment time that work for you.

MyChart may also ask you to complete a security check before you can continue.

3

Review the Appointment Information

MyChart will show the location, date, and time you selected. Review the information, then choose the button that lets you continue with the appointment.

Remember: You are still scheduling at this point. Your appointment is not finished yet.
4

Keep Going When You See Your Appointment Details

This screen does not mean your appointment has been scheduled.

MyChart may show your appointment location, date, and time while also saying that the appointment is not yet scheduled. Do not close the page.

Do not close MyChart on this screen. Your appointment is not scheduled yet.
5

Sign In or Continue as a Guest

You do not need a MyChart account to finish scheduling.

If You Have a MyChart Account

Choose the option to sign in and continue scheduling.

If You Do Not Have a MyChart Account

Choose Continue as guest. Then choose whether you are scheduling for yourself or someone else.

6

Enter the Requested Information and Finish

If you continue as a guest, MyChart will ask for information about the person receiving Enrollment Services. Complete the required fields and continue through the remaining screens.

Do not close MyChart until the page confirms that your appointment has been scheduled.

Make Sure You Finish

Seeing an appointment date and time is not enough. Continue until MyChart confirms that the appointment has been scheduled.

Have Your Information Ready?

Make sure you have reviewed the preparation section and the MyChart information above before scheduling.

Important: Keep following the MyChart steps after you choose a date and time. Your appointment is not scheduled until you finish the full process.

Have a General Question?

Call the Peak Vista Customer Service Center at (719) 632-5700 .

More Help From Peak Vista

Helpful Information for Your Next Step

Use these resources to learn more about coverage, preparing for care, and support available at Peak Vista.

Coverage & Cost

Insurance & Medicaid

Learn about insurance, Medicaid, and current Peak Vista coverage information.

Explore Insurance & Medicaid → (opens in a new tab)
Your Visit

Before Your Visit

Learn how to prepare for a Peak Vista appointment and what you may want to bring.

Prepare for Your Visit → (opens in a new tab)
Language & Access

Accessibility & Interpretation

Learn about language assistance, interpretation, and other support available at Peak Vista.

Explore Accessibility & Interpretation → (opens in a new tab)
Common Questions

Frequently Asked Questions

Find quick answers about Enrollment Services, coverage help, and what to expect.

For general questions, call the Peak Vista Customer Service Center at (719) 632-5700 . To schedule an Enrollment Services appointment, use the online scheduling link above.

Appointments are strongly encouraged so that our team is able to help you on the day of your choosing. Walk-ins are welcome, but will be seen if time allows.

Bring the documents that apply to your situation either way. Review the current location information above before you go.

Bring the information that applies to you, including a photo ID, proof of income, household names and birthdates, insurance information, and Social Security or immigration documents if you have them.

Review the preparation section above before your visit.

Yes. Enrollment Services can help with Medicaid and CHP+ applications, coverage questions, and enrollment steps.

You can also visit our Insurance & Medicaid page for more information.

Yes. Enrollment Services can help you understand the Sliding Fee Scale Discount Program and the information you may need to apply.

Visit the Sliding Fee Scale Discount Program page to learn more before your visit.

You may still have options for care and help paying for services. Enrollment Services can help you understand programs that may apply to your situation.

Learn more on our Insurance & Medicaid page .

Yes. Peak Vista offers language assistance and interpretation support for those who need it.

Visit our Accessibility & Interpretation page to learn more.

Still Have Questions?

Call the Peak Vista Customer Service Center for general help and directions.

 Call (719) 632-5700