ComOutreach Draft Page

What We Do In The Community

Our Outreach team brings health information straight into places where people live, work, and gather. We attend school carnivals, neighborhood festivals, resource fairs, health events, and community centers. At each event, we set up a table, answer questions, help people understand care options, and connect them to programs that support their health. Our goal is to make care easier to reach and easier to understand.

Our work includes:

Sharing information about medical, dental, and behavioral health services.
Helping people learn where to get care.
Answering questions about services and insurance.
Setting up tables at local events and speaking with families face-to-face.
Connecting people to programs that support long-term health.
Guiding people through next steps, such as Medicaid or appointment scheduling.

Why this matters: Meeting people where they already are makes care easier to understand and less stressful.

Our Outreach Team In Action

Meet Our Outreach Team

The Sliding Fee Scale Discount Program helps by reducing your out-of-pocket costs for most Peak Vista services.

Here's how it helps:

Makes regular doctor or dental visits more affordable.
Encourages preventive care instead of emergency visits.
Supports ongoing treatment for conditions like diabetes or depression.
Applies equally to insured and uninsured patients.

Why This Matters: Health care is most effective when it’s consistent. This program helps you stay on top of your health without worrying about every bill.

Where You'll See Us In The Community

The Sliding Fee Scale Discount Program helps by reducing your out-of-pocket costs for most Peak Vista services.

Here's how it helps:

Makes regular doctor or dental visits more affordable.
Encourages preventive care instead of emergency visits.
Supports ongoing treatment for conditions like diabetes or depression.
Applies equally to insured and uninsured patients.

Why This Matters: Health care is most effective when it’s consistent. This program helps you stay on top of your health without worrying about every bill.

What We Bring To Events

The chart below shows income ranges for families of 1 to 16 people. These ranges are based on 100% to 200% of the Federal Poverty Level (FPL). The FPL is a national guide that helps decide who may qualify for lower health care costs.

If your household income and size fall within one of these ranges, you may qualify for a discount on services.

How larger family sizes work:

For each person beyond 8 people in your household, you add $5,500 to the 100% FPL amount.
For example, a household of 16 people has 8 more people than a family of 8. So you would start at $54,150 (the 100% FPL amount for 8 people) and add 8 x $5,500, which equals $98,150 for 100% FPL in 2025.
If you had 17 people, you would add another $5,500, for a total of $103,650 at 100% FPL and so on.

Read more information on 2025 Federal Poverty Levels & Guidelines(opens in a new tab).

You do not need to figure this out on your own. The chart can look confusing, but you’re not expected to read it by yourself. We’re here to make the process easy and to help you understand your options.

Why This Matters: The chart can look confusing, but you’re not expected to read it by yourself. We’re here to make the process easy and to help you understand your options.

Partnering With Outreach

Connect With Our Team

Applying for the Sliding Fee Scale Discount Program is simple. You can start the process online, over the phone, or in person at any Peak Vista health center.

Steps to apply:

Call Enrollment Services at (719) 344-6889(opens in a new tab) or visit one of our four Enrollment Services(opens in a new tab) locations in Colorado Springs.

Complete the application form. You can fill it out on your own or with help from an Enrollment Specialist.

Gather your documents. This includes proof of income and basic household information.

Meet with an Enrollment Specialist. They’ll review your documents, answer questions, and help you finish your application.

Submit your application. Most applications are processed quickly, but some may take up to 1–48 days for approval. Discounts are not available until your application is approved.

You can still receive care while your application is being processed. You will meet with our Enrollment Services team to apply, and even though approval may take up to 48 days, you will never be turned away because you cannot pay. Your discount will be applied once your application is approved.

Why This Matters: We don’t want paperwork or timelines to delay your care. Even if your application is still processing, you can get discounted services right away — and our team will help guide you through every step.

Request Outreach At Your Events

When applying, please bring information that helps us confirm your eligibility:

Household Information: Everyone who lives together and shares expenses (they don’t have to be related).
Proof of Income:
- Recent pay stubs.
- Tax return or W-2.
- Social Security or unemployment statements.
- Letter from an employer or person providing financial support.

Assets such as savings accounts, home ownership, and non-cash benefits (like SNAP or housing assistance) are not counted as income.

Why This Matters: This information helps us fairly determine your discount level so you get the help you qualify for.

Partners We Support

You can still receive care — even if you don’t have every document right away. We understand that gathering paperwork can be difficult, especially for people who recently moved, changed jobs, or don’t receive regular pay stubs.

Here’s how it works:

You can self-declare your income and household size during your first visit.
Your payment will be based on that information until you bring in your documents.
You’ll be asked to bring verification documents at your next appointment, but your care will not be delayed.
Citizenship and residency documents are not required for care or program eligibility.

Click the button below to call Enrollment Services if you have any more questions about documentation.

Why This Matters: Health care should never depend on paperwork. This policy helps everyone get the care they need, even when life gets complicated.

Resources For The Community

Helpful Resources For Community Members

Our Enrollment Services(opens in a new tab) team helps patients apply for programs like Medicaid or the Sliding Fee Scale Discount Program and understand their health coverage options.

Whether you’re new to Peak Vista or already a patient, our team walks with you every step of the way — from your first call to final approval.

How It Works

Call us or request an appointment online. We’ll schedule a time that works best for you.
Fill out a patient packet (available in English and Spanish). You can complete it at home or during your appointment.
Meet with an Enrollment Specialist. They’ll review your information, answer questions, and guide you through next steps.
Submit your paperwork. We’ll help make sure everything is complete.
Get approved. Most applications are reviewed within 1 to 48 days, but you can still receive care during this time.
Discounts are not available right away. You will meet with our Enrollment team to apply, and while approval may take up to 48 days, you will never be turned away because you cannot pay. Your discount will begin once your application is approved.

What To Bring

Bringing the right documents helps us help you faster.

Please bring:

Names and birthdates for everyone in your family.
A photo ID (driver’s license, work, or school ID).
Proof of income (such as paycheck stubs or tax forms).
Your current address and phone number.
Any insurance cards you already have.
Social Security Number or immigration documents (if you have them).

Language Support

We want every patient to feel comfortable and understood.

Spanish-speaking representatives are available.
Interpreters are offered for many other languages.
Written materials are available in English and Spanish.

Why This Matters: Enrollment Services makes applying for care simple and supportive. Our team helps remove barriers — so paperwork, language, or unfamiliar forms never stand in the way of your health care.

Follow Our Work In The Community

You can meet with an Enrollment Specialist at one of our four Enrollment Services(opens in a new tab) locations in Colorado Springs, and we also offer virtual appointments for your convenience.

Appointments are recommended so we can give you the time and attention you deserve, but walk-ins are always welcome.

Academy Campus(opens in a new tab)

🕒 Monday – Friday,
8:00 am – 5:00 pm

CALL ACADEMY CAMPUS

International Circle Campus(opens in a new tab)

🕒 Monday – Friday,
8:00 am – 5:00 pm

CALL ICC

Union Campus(opens in a new tab)

🕒 Monday – Friday,
8:00 am – 5:00 pm

CALL UNION CAMPUS

Convenient Care Center(opens in a new tab)

🕒 Saturday – Friday,
9:00 am – 5:00 pm (Appointment Only)

CALL CCC

Telehealth Virtual Appointments(opens in a new tab) are also available.

See our full list of Peak Vista Community Health Center Locations(opens in a new tab).

Why This Matters: Knowing where and when you can meet with Enrollment Services helps you plan ahead and save time. Our locations are designed to make it easy for you to get the support you need—close to home and on your schedule.

Questions Community Members Ask Most

Questions About Outreach Services

Who can apply?
Anyone who receives care at a Peak Vista health center can apply for the Sliding Fee Scale Discount Program.

Why This Matters: Everyone deserves access to affordable care. Whether you’re new or returning, this program helps you get the care you need without worrying about cost.

Do I need insurance to apply?
No. The program is available to all patients — with or without insurance.

Why This Matters: We never want insurance status to prevent anyone from receiving care. This program helps fill that gap.

How often do I need to reapply?
You’ll need to reapply once each year, or sooner if your household size or income changes.

Why This Matters: Reapplying keeps your information up to date so your discount always matches your current situation.

Questions About Events & Appearances

What services are covered?
The Sliding Fee Scale Discount Program applies to most Peak Vista medical, dental, and behavioral health services.

Why This Matters: Knowing what’s included helps you plan ahead and take full advantage of affordable services for your family.

Will this program cover all of my costs?
Not always. Some services may have a small fee, but your overall costs will be lower through the program.

Why This Matters: We want you to know exactly what to expect. Even if there’s a small fee, the discount helps reduce your total cost of care.

Questions About Becoming A Patient

What if I don't have income documents right now?
You can still be seen. We’ll base your payment on the information you share and ask you to bring the documents next time.

Why This Matters: You shouldn’t have to delay care just because you’re missing paperwork. We’ll help you get what you need later.

Do I have to show my citizenship or residency documents?
No. There are no citizenship or residency requirements to receive care at Peak Vista.

Read more about How Your Rights & Care Are Protected(opens in a new tab) at Peak Vista.

Why This Matters: Everyone in our community deserves care — no matter their background or immigration status.

Questions About Materials & Support

Can someone help me apply?
Yes. Our Enrollment Services(opens in a new tab) team can walk you through each step of the process — in person, over the phone(opens in a new tab), or virtually.

Why This Matters: You don’t have to figure this out alone. Our team is here to make applying easy and stress-free.

Is help available in Spanish or other languages?
Yes. We have Spanish-speaking representatives and offer interpretation for many other languages.

Why This Matters: Understanding your care and options is important. We want every patient to feel comfortable and informed — in their own language.

Questions About Partnerships

Who can apply?
Anyone who receives care at a Peak Vista health center can apply for the Sliding Fee Scale Discount Program.

Why This Matters: Everyone deserves access to affordable care. Whether you’re new or returning, this program helps you get the care you need without worrying about cost.

Do I need insurance to apply?
No. The program is available to all patients — with or without insurance.

Why This Matters: We never want insurance status to prevent anyone from receiving care. This program helps fill that gap.

How often do I need to reapply?
You’ll need to reapply once each year, or sooner if your household size or income changes.

Why This Matters: Reapplying keeps your information up to date so your discount always matches your current situation.

Questions About Accessing Care

Who can apply?
Anyone who receives care at a Peak Vista health center can apply for the Sliding Fee Scale Discount Program.

Why This Matters: Everyone deserves access to affordable care. Whether you’re new or returning, this program helps you get the care you need without worrying about cost.

Do I need insurance to apply?
No. The program is available to all patients — with or without insurance.

Why This Matters: We never want insurance status to prevent anyone from receiving care. This program helps fill that gap.

How often do I need to reapply?
You’ll need to reapply once each year, or sooner if your household size or income changes.

Why This Matters: Reapplying keeps your information up to date so your discount always matches your current situation.

Not sure where to start? Call us for guidance and support.