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  Specialized Care for Military Families with Developmental Disabilities

At Peak Vista’s Developmental Disabilities Health Center (DDHC), we partner with the Exceptional Family Member Program (EFMP) to provide coordinated, compassionate care for individuals with intellectual and developmental disabilities.

Our goal is to make health care simpler — so your family can focuson what matters most.

You can:

Read more about Developmental Disabilities(opens in a new tab) at Peak Vista for a full overview of DDHC services.

Why This Matters: Military families manage many responsibilities. We’re here to make health care one part of life that feels simple and reliable.

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  Glossary: Common Terms You’ll See on This Page

Military and health care services use many abbreviations. Here are some of the most common terms explained in plain language:

Health Center Terms

  • DDHC: Developmental Disabilities Health Center of Peak Vista
  • ID: Intellectual Disability (a condition that affects learning, problem-solving, and daily living skills)
  • DD: Developmental Disability (a group of conditions that begin in childhood and can affect learning, language, behavior, or physical abilities)
  • TRE: The Resource Exchange (helps families with ID/DD access services and waivers)
  • IEP: Individualized Education Plan (school plan for special education needs)

Military & Insurance Terms

  • EFMP: Exceptional Family Member Program (military support program for dependents with special needs)
  • TRICARE: The health insurance program for U.S. military service members and their families.
  • TRICARE Select: A type of TRICARE insurance option that allows more provider choices
  • TRICARE Prime: A type TRICARE insurance option that requires referrals for specialty care
  • PCM: Primary Care Manager (your main health care provider)

Why This Matters: Knowing these terms helps families feel confident when coordinating care and insurance.

  Peak Vista Services & Support

At DDHC, families can access coordinated care in one place—medical, behavioral health, dental, and psychiatry services that work together. This integrated approach helps military families save time and reduce stress during transitions or deployments.

Here are some of the services we provide:

Note: DDHC is outpatient only

Why This Matters: When care happens in one connected place, families spend less time managing appointments and more time focusing on daily life.

The Care Coordination Team at Peak Vista helps families with resources that go beyond the exam room. We work with EFMP, TRE, and other agencies to connect families with services that support their health and daily life.

These are the types of support we connect families with:

  • Housing resources and benefits navigation
  • Medicaid waiver and diagnostic enrollment help through our Care Team Nurse
  • Referrals to specialists in Colorado and beyond
  • Support for families moving into or out of the state

Explore our Patient Tips & Guidelines.

Why This Matters: We’re here to connect you with the resources and programs that make daily life easier for your family.

  Eligibility Information

DDHC serves individuals with intellectual and developmental disabilities (IDD), such as autism, brain injury, or cognitive delay. Patients may qualify if they receive services through The Resource Exchange (TRE) or meet specific disability criteria.

Transition planning typically begins around age 17 to help families move smoothly into adult care. Our team works closely with EFMP and Enrollment Services to guide families through that process.

Families may qualify if they meet any of these criteria:

  • Enrolled in TRE Services
  • IQ below 70
  • Active IEP or special education plan
  • Diagnoses such as severe autism or brain injury

Note: Families can contact Enrollment Services if they have questions about eligibility.

Why This Matters: Understanding who we serve helps families find the right fit for care.

DDHC helps EFMP families plan for a smooth transition from pediatric to adult care. While we don’t provide pediatric services, our care team works closely with families, EFMP, and pediatric providers to make sure every handoff is supported and clearly communicated.

Here’s how care works by age:

  • Transition planning begins at age 17
  • Adults continue to receive care at DDHC
  • Respite care may continue if waivers are in place

Why This Matters: Growing up brings big changes — and for EFMP families, it can include new systems, locations, and coverage. We help ensure care continues seamlessly through every transition.

  Transition to Adult Care

Transitions are smoother when planning begins early. At DDHC, we start these conversations around age 17, giving EFMP families time to prepare for changes in providers, coverage, or location.

Our team works closely with families, EFMP, and Enrollment Services to review eligibility, update information, and plan the first adult-care visit.

Here's how the process usually works:

  1. Begin talking with your provider at age 17 about transitioning to adult care
  2. Get connected to Enrollment Services(opens in a new tab)— your provider or health center team can refer you, or you reach out directly.
  3. Review insurance and eligibility details to avoid care gaps.
  4. Schedule your first adult-care appointment with DDHC.

Why This Matters: Early planning helps ensure EFMP families maintain consistent care, no matter where life takes them.

When a child becomes an adult, DDHC continues to support EFMP families through the change. Our care team collaborates with EFMP coordinators, TRE, and family members to make sure transitions are coordinated and consistent.

Here’s how we provide support during the transition:

  • Coordinated handoff from pediatric to adult providers
  • Care plans built with family input
  • Flexible scheduling during the transition period

Why This Matters: Families shouldn’t have to start over when care needs change. We stay with you through every stage of your child’s growth and independence.

  TRICARE & Insurance

We accept TRICARE Select directly and can help families complete paperwork for TRICARE Prime. Our Enrollment Services team works with EFMP to make sure coverage is active and properly linked to DDHC.

Here’s what families should know about TRICARE at DDHC:

  • TRICARE Select accepted directly
  • TRICARE Prime requires extra steps or notes
  • Enrollment Services can guide families

Why This Matters: Clear TRICARE guidance helps you use the benefits you’ve earned with confidence.

Military schedules can be demanding. At DDHC, we offer more flexible appointment times and longer visits to better support your family’s needs.

Here’s what makes our scheduling different:

  • 30-minute minimum visits
  • Flexible scheduling
  • Digital prescriptions accepted

Why This Matters: Your schedule is already full — our goal is to make health care one part of life that’s easier to manage.

  Family Meetings & Community

Caregivers and parents can join monthly in-person meetings at DDHC to connect with others, share experiences, and gain practical tools for daily care.

What to expect:

  • Peer support and shared resources
  • Guided topics on behavior, safety, and daily routines
  • In-person discussions and Q&A with care staff

If you’re on Facebook, join our recurrent Monthly Family Network Meeting (opens in a new tab).

Why This Matters: You’re not alone—these meetings build connection and confidence through shared learning.

  Transportation & Care Outside of DDHC

Getting to appointments should never be a barrier. DDHC provides transportation support to help families reach care safely and reliably.

Here are the transportation support systems we provide:

If you're unsure which option fits your family, our team can guide you. Call the DDHC at (719) 344-6155(opens in a new tab) for more information.

Why This Matters: Reliable transportation ensures that EFMP families can reach care — even when travel or scheduling feels challenging.

We understand that travel and scheduling can be difficult — especially for families managing multiple responsibilities. That’s why DDHC offers flexible care options beyond traditional in-person visits.

These options help you stay connected to your care team wherever you are:

  • At-home visits when travel is challenging
  • Video visits for follow-ups and routine needs

Why This Matters: Flexible care means families can receive the same trusted support without having to visit the clinic every time.

  Quick Resource Guides

Families often need something simple they can save or print. DDHC offers short, clear guides to help with common questions.

Here are the guides families can access:

Why This Matters: Quick guides give you simple answers you can save, print, and use anytime.

We connect families with trusted community partners who can help with housing, food, and other important needs.

Food Security

Housing & Shelter

Domestic Violence

Transportation

Immigration/Language Support

Advocacy & Support

Why This Matters: Military life can bring extra stress for families with disabilities. Having one place to find reliable community support makes daily life a little easier.

DDHC is committed to making care understandable for every family. We offer language support online and in print so EFMP families can access care information confidently.

Here’s how we support families with language needs:

  • Built-in website translation tools
  • Print handouts and guides available in English and Spanish

Why This Matters: Clear communication helps every family — including military and multilingual households — feel confident about their care.

  How to Get Started

Families can schedule appointments directly with DDHC — no referral or call center needed. This makes it easier for EFMP families to connect with the right care quickly and directly.

Follow these simple steps to begin care:

  1. Call the Customer Service Center at (719) 344-6155 OR
  2. Request an appointment online
  3. Confirm insurance coverage
  4. Schedule first visit

Note: If you use TRICARE Prime, a few extra steps may be needed, and our Enrollment Services(opens in a new tab)team can help.

Why This Matters: Direct scheduling saves time and helps families focus on what matters most — getting the care they need.

Our Enrollment Services team  team helps EFMP families with the details that can make care feel complicated — from completing insurance paperwork to renewing Medicaid or verifying eligibility.

Here are the ways Enrollment Services can help your family:

  • Help with TRICARE and other insurance
  • Support for Medicaid waivers
  • Guidance for families new to Colorado or transferring coverage

Why This Matters: Navigating insurance and paperwork can be stressful. Our Enrollment Services team makes the process easier so you can focus on your family’s health and well-being.

  Frequently Asked Questions

  1. What services does DDHC provide?
    DDHC offers primary care, behavioral health, psychiatric care, and dental services in one health center. We also provide longer appointment times, transportation support, at-home visits, and telehealth options.

    Why This Matters: Knowing what’s available helps you decide if DDHC can meet your family’s needs.

  2. Does DDHC provide inpatient care?
    No. DDHC is an outpatient health center only, meaning we see patients for visits but do not provide overnight or hospital-based care.

    Why This Matters: Understanding this helps you plan the right type of care for your family.
  1. Who can be seen at DDHC?
    Patients may qualify if they are enrolled in TRE Services, have an IQ below 70, an active IEP or special education plan, or diagnoses such as severe autism or brain injury. This is not a complete list — if you are unsure whether your qualify, please call us to discuss your family needs.

    Why This Matters: Understanding eligibility helps families find the right care and ensures no one is turned away who may qualify.

  2. What happens when my child turns 18?
    Families don’t lose services at age 18. Transition planning begins around age 17 to make sure care continues smoothly into adulthood..

    Why This Matters: You can feel confident that your child will not lose support during this transition.
  1. Does DDHC accept TRICARE?
    Yes. We accept TRICARE Select directly. Families with TRICARE Prime may need extra paperwork or referrals.

    Why This Matters: Clear guidance helps you use your TRICARE benefits with confidence.

  2. I heard TRICARE Prime isn't accepted at DDHC. Is that true?
    No. TRICARE Prime patients can be seen at DDHC, but extra steps are sometimes needed.

    Why This Matters: Understanding the difference between TRICARE Select and Prime helps you avoid delays.
  1. How do I schedule an appointment at DDHC?
    Contact our Care Team Nurse from our direct line at (719) 344-6155 or request online. No call center is required.

    Why This Matters: Direct scheduling makes it faster and easier to set up care.

  2. Can families with TRICARE get appointments faster through EFMP?
    EFMP helps coordinate care, but appointments at DDHC depend on availability. Our direct scheduling line and flexible scheduling system help families get seen as quickly as possible.

    Why This Matters: Knowing how scheduling works helps you plan with less stress.
  1. What are Family Network Meetings?
    They are monthly, in-person meetings at DDHC where families share experiences, learn new skills, and connect with each other. Learn more from our Facebook event details(opens in a new tab).

    Why This Matters: These meetings give you a safe place to connect with other parents who understand your journey.

  2. Can I attend Family Network Meetings virtually?
    At this time, Family Networking Meetings are in-person only.

    Why This Matters: In-person meetings build stronger connections and support for families.
  1. What transportation help is available at DDHC?
    Families can use free transportation vouchers through Ztrip(opens in a new tab), our main transportation vendor. Med Ride(opens in a new tab) may also be an option, though DDHC does not have an official contract with them. At-home and video visits area also available if needed.

    Why This Matters: Transportation support makes it easier for families to get care, even if getting to the health center is difficult.
  1. Are resources available in Spanish?
    Yes. Our website has built-in translation, and print handouts are available in English and Spanish.

    Why This Matters: Every family deserves care information in the language they use every day.

  2. Are there resources I can download?
    Yes. We offer one-page guides on TRICARE Select basics, transitioning to adult care, and how to enroll at DDHC.

    Why This Matters: Quick guides give you simple answers you can save, print, and use anytime.