What should you do if your friend or loved one comes to you and tells you that they are having a mental health crisis?
- First, stay calm. Let them know you are here and they are not alone.
- Stay with them! Reassure them. Let them know that together you will get them connect to the support they need.
- Listen. Let them express their feelings (without judgment or interruption).
- Help them connect with care. Call 988, the national 24/7 Crisis Hotline, to connect with a crisis counselor. The counselor will listen, assess, and if needed, send services to your friend.
- If your friend is willing, you have the option of accompanying them to a local Crisis Walk-in Center (run by Diversus) where they can be assessed in-person. The Crisis Walk-in Center is located at 115 S. Parkside Dr. in Colorado Springs.
- With your friend's permission, rally their team. Let trusted friends or family know about the situation so they can shower them with love and support.
- Safety first. If your loved one has a weapon they are not willing to put down and away or is acting aggressively and erratically, call 911.