Friday, May 5, 2023
On March 20, 2023, following an internal audit, it was determined that an individual viewed certain patient information without appropriate authorization. The type of information included names, addresses, phone numbers, dates of birth, medical diagnosis, medications, email addresses, medical record numbers, insurance payor information, and full-face photographic image, if on file. It did not include Social Security numbers, financial account numbers, driver’s license numbers, or any other sensitive identifiers.
Peak Vista was unable to determine why the information was viewed. Therefore, in an abundance of caution, Peak Vista is notifying potentially impacted individuals of this incident.
In response to this incident, Peak Vista is reviewing its current policies and procedures related to data protection and security. Peak Vista encourages potentially impacted individuals to monitor their account statements and explanation of benefits forms for suspicious activity and to detect errors.
For questions about the incident and to address related concerns, please call 833-448-7637.